The Global Market for Mobile Unified Communications & Collaboration is Projected to Reach US$18.1 Billion by 2022

Explosion of Enterprise Mobility Drives the Emergence of Mobile Unified Communications & Collaboration, According to a New Report by Global Industry Analysts, Inc.

GIA launches comprehensive analysis of industry segments, trends, growth drivers, market share, size and demand forecasts on the global Mobile Unified Communications & Collaboration market. The global market for Mobile Unified Communications & Collaboration is projected to reach US$18.1 billion by 2022, driven by the ongoing mobility explosion and the robustly growing spending on enterprise mobility technologies.

The mobility explosion witnessed over the last decade continues to expand rapidly with virtually every company embracing mobility to leverage and capitalize the opportunity for business innovation. Companies are looking towards employee empowerment to drive value and unleash productivity. Companies are seeking to integrate mobility in every business process with the aim of reaping benefits such as improved employee productivity, more efficient communication, enhanced customer experience, reduced overhead costs for employers in the form of reduced IT requirements, and improved employee morale, among others. The mobile mindshift is blurring the traditionally marked boundaries of working “in the office,” “on the road,” or “at home”. Smartphones, tablets, and other portable devices are no longer companion devices but are emerging into networking tools replacing the traditional desktop PCs and laptops. Epitomizing the mobile mindshift is the over 1 billion and 250 million annual global sales of smartphones and tablets respectively. Modern enterprises now give their employees more flexibility than ever before as to when, where, and how they can work and carry out their routine tasks. Mobile communications and mobility solutions have especially taken over the workplace as businesses go beyond the corporate boundary walls to enable employees carry out responsibilities from any location and at any time.

Against this backdrop, there is growing need to tie conventional unified communication and collaboration (UCC) solutions to mobile platforms. Work styles, and employee interpersonal collaborations are increasingly becoming virtual, mobile, distributed and social thus making conventional UCC unsuitable for the modern work environment. Enterprise communications are today global and multi-modal with consumer devices leading as the most preferred work device. The focus of mobility is therefore shifting to user experience. There is growing interest in mobile UCC solutions, defined as the integration of mobile communications with UCC.  Mobile UCC enables converged communication over cellular networks and/or corporate wireless networks. With mobile UCC, integrated UC capabilities can be accessed anywhere, anytime on smartphones, tablets and other mobile computing devices.  Although still in its evolutionary stage, mobile UCC is attracting robust demand among business organizations across the globe, for its ability to bring a diverse set of communication and collaboration tools including voice solutions; video, audio & web conferencing; instant messaging, voicemails, video chats, and email facilities to users anytime and anywhere on a wide range of mobile devices. 

As stated by the new market research report on Mobile Unified Communications & Collaboration, the US represents the largest market worldwide. Asia-Pacific ranks as the fastest growing market with a CAGR of 21.1% over the analysis period, led by factors such as spurt in the number of domestic SMBs which are primary adopters of mobility technologies especially managed and hosted unified communication and collaboration services; and increased establishment of foreign subsidiaries and affiliates as a fallout of the outsourcing trend and the resulting need to create a virtual enterprise environment for anytime, anywhere collaboration among geographically dispersed employees and partners.   

Major players in the market include Avaya Inc., Cisco Systems Inc., Broadsoft Inc., Damaka Inc., Digium Inc., Ericsson, Huawei Technologies, IBM Corporation, Microsoft Corporation, Mitel, Mobisma AB, NEC Corporation of America, Nokia Networks, Ribbon Communications Inc., Unify Inc., Verizon Enterprise Solutions, and XO Communications, among others. 

The research report titled “Mobile Unified Communications & Collaboration: A Global Strategic Business Report” announced by Global Industry Analysts Inc., provides a comprehensive review of market trends, issues, drivers, mergers, acquisitions and other strategic industry activities of global companies.  The report provides market estimates and projections for all major geographic markets such as the US, Canada, Japan, Europe (France, Germany, Italy, UK, Spain, Russia and Rest of Europe), Asia-Pacific, Latin America and Rest of World.

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