Increasing Need for Multi-Service Integration and Widespread VoIP and IP PBX Deployments Drive the Global Multi-Service Business Gateway Market

Unified communications applications, widespread VoIP and IP PBX deployments, demand for multi-service integration in routers, and convergence of security technologies are poised to drive the global market for MSBG to exceed US$3.3 billion by 2024.

Information and communications technology (ICT), encompassing all technologies that enable seamless communication, processing and presentation of information, can increase productivity, quality and competitiveness of a company, while reducing its cost structure. Multi-service business gateway (MSBG) combines several network data and voice communications function in single device. Aimed at small and medium enterprises (SMEs), MSBG incorporates crucial functions including VoIP, routing, as well as security (firewall, virtual private networking, and intrusion detection/prevention) in a fault-tolerant single platform, with common management plane and control oriented around service. Essentially therefore MSBG integrates multiple devices such as IP router, VoIP gateway, Ethernet switch, analog/ISDN interfaces, firewall security and certain specialized solutions customized for specific industry categories.

MSBG has become a powerful communication platform for SMBs. Growth in the market is expected to be driven by the growing popularity of managed and hosted services. Key benefits of managed service driving its adoption among SMBs include reduced cost of ownership, unrivalled control over the infrastructure, eliminating the need to hire skilled and expensive IT staff, and reduced need for upfront capital expenditure. Growing demand for Unified Communications (UC) applications among enterprises is a strong growth driver for MSBG platforms. Capable of enabling UC by providing a common platform for both voice and data services to be provided over an IP network, thus allowing enterprises to simplify real-time information delivery and ease of use, the MSBG platform will be the major beneficiary of increased adoption of UC solutions. Growth in demand for VoIP adoption and IP PBX deployments among SMBs indicates a strong business case for MSBG, which is capable of providing VoIP services by integrated IP PBX capabilities along with other key data communication and IT capabilities on a single platform. Increasing focus of telecom operators to deliver VoIP services also augurs well for MSBG market as the single point solution proves to be a cost efficient means for providing integrated data capabilities.

As stated by the new market research report on Multi-Service Business Gateway (MSBG), Europe represents the largest market in terms of unit shipments, while Asia-Pacific is forecast to emerge as the fastest growing market with a CAGR of 10.1% over the analysis period. Growth in the Asia-Pacific region is led by significant demand for Unified Communications applications and services from large number of small and medium enterprises (SMEs).  

Key players in the market include ADTRAN, Inc., Allied Telesis, Inc., Aricent Inc., AudioCodes Ltd., Avaya, Inc., Broadcom, Inc., Cisco Systems, Inc., Broadsoft, Inc., Critical Links, Inc., Fortinet, Inc., Juniper Networks, Inc., Nuera Communications, Inc., Ribbon Communications, Inc., Edgewater Networks, Inc., and Samsung Electronics Co., Ltd., among others.

The research report titled “Multi-Service Business Gateway (MSBG): A Global Strategic Business Report” announced by Global Industry Analysts Inc., provides a comprehensive review of the market, industry overview, trends, growth drivers, issues, and other industry activities of global companies. The report provides market estimates and projections for MSBGs in US$ Thousands and in Units for major geographic markets including the United States, Canada, Japan, Europe (France, Germany, Italy, UK, Spain, Russia and Rest of Europe), Asia-Pacific, Latin America and Rest of World.

For enquiries e-mail us at rsd@strategyr.com or info411@strategyr.com.

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